Nonverbal communication plays an important role in the workplace, particularly when you are dealing with the public. There's a well-known "7 percent" rule which suggests that communication is only 7 ...

Assertive communication involves clear, honest statements about your beliefs, needs, and emotions. Think of it as a healthy midpoint between passive communication and aggressive communication. When ...

It’s not always what you say, but it’s how you say it. Much of our communication is portrayed by our nonverbal cues and gestures, emphasizing our message or confusing it. Adults and children routinely ...

When most people think of successful businesspeople, they think of those who can make sales and sign accounts, have good finance skills and attention to skills and display stellar record-keeping ...